Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: (01) 639 5674 Email: ombudsman@ombudsman.gov.ie

Email

Re-use of Public Sector Information

Re-use of Public Sector Information Regulations 2005 (SI 279 of 2005)

The Office of the Ombudsman complies with the Regulations on the Re-use of Public Sector Information and encourages the re-use of information produced by the Office.

All of the information featured on our website is the copyright of the Office of the Ombudsman unless otherwise indicated. You may re-use the information on this website free of charge in any format.

Re-use includes copying, issuing copies to the public, publishing, broadcasting and translating into other languages. It also covers non-commercial research and study.

Information and documents obtained from this website may be reproduced and / or re-used subject to the latest PSI licence available at http://www.psi.gov.ie/. Generally re-use is subject to the following conditions. You must:

  • acknowledge the source and our copyright in cases where you supply the information to others;
  • reproduce the information accurately;
  • not use the information in a misleading way;
  • not use the information for the principal purpose of advertising or promoting a particular product or service;  
  • not use the information for or in support of illegal, immoral, fraudulent, or dishonest purposes

The Office of the Ombudsman is not liable for any loss or liability associated with the re-use of information available on its website and does not certify that the information is up-to-date or error free. The Office of the Ombudsman does not authorise any user to have exclusive rights to re-use of its information.

The Office of the Ombudsman maintains the following information on its website:

About the Office of the Ombudsman

This section includes information about

  • The Ombudsman, Emily O'Reilly
  • Client Service Charter
  • Ombudsman Link Service

Contacting the Office meeting staff and making a complaint

These sections contain information about

  • Contact details
  • Visits of staff to local centres
  • How to make a complaint
  • How long will the process take
  • Making an online complaint

Frequently asked questions

This section contains information about

  • Who the Ombudsman is
  • What the Ombudsman can do
  • Matters which cannot be investigated by the Ombudsman

Legislation

This section contains information about

  • The Ombudsman Act 1980

This section contains information about

  • Press Releases in date order
  • Speeches by the Ombudsman and Office Staff in date order

Publications 

This section contains information about

  • Ombudsman Annual Reports
  • Ombudsman Guidelines
  • Articles
  • Case digests
  • Investigation reports

Sample cases

This section contains information about

  • cases examined by the Ombudsman

Languages Act

This section contains information about

  • The Official Languages Act 2003 Scheme

Disability Act 2005

This section contains information about

  • The Disability Act 2005