Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: +353-1-639 5674

Email: ombudsman@ombudsman.gov.ie



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Disability Act 2005

The Disability Act, 2005, which became law on 8 July, 2005, imposes significant obligations on Government Departments and on Public Bodies to work proactively towards the improvement of the quality of life of people with disabilities. It also gave the Ombudsman new powers to investigate complaints about compliance by public bodies and others with Part 3 of the Act. Specifically the Ombudsman may investigate complaints relating to determinations by inquiry officers and decisions of complaints officers in relation to sectoral plans.  The Ombudsman has published an information leaflet in relation to her role under the Disability Act 2005.  This information leaflet is available in the "Other Publications" section of our website.

Part 3 of the Disability Act, 2005 deals with the following :-

Access to Public Buildings (Section 25)

Access to Services (Section 26)

Accessibility of Services Supplied to a Public Body (Section 27)

Access to Information (Section 28)

Access to Heritage Sites (Section 29)

Sectoral Plans (Section 31)

Making a complaint to the Ombudsman under the Disability Act

What do I have to do before making a complaint to the Ombudsman under the Disability Act?

What can the Ombudsman do having received a complaint under the Disability Act?

Bodies which are covered by the Disability Act, 2005