Office of the Ombudsman, Ireland
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The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: (01) 639 5674 Email: ombudsman@ombudsman.gov.ie

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Annual Report of the Ombudsman 1997

Annual Report 1997

Foreword

I hereby submit my fourth Annual Report to the D�il and Seanad pursuant to the provisions of Section 6(7) of the Ombudsman Act, 1980. This is the 14th Annual Report submitted in relation to the work of the Office of the Ombudsman since it was established in 1984.

Kevin Murphy
Ombudsman

April 1998

Chapter One

Chapter One

Chapter Two

Chapter Two - The Year's Work

Chapter Three

Chapter Three - D�il and Seanad Debates on the Ombudsman's Annual Reports

Chapter Four

Chapter Four - Internal Complaints Systems

Chapter Five

Chapter Five - Selected Cases

Chapter Six

Chapter Six - Statistics

Chapter Seven

Chapter Seven - Staff

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