Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: (01) 639 5674 Email: ombudsman@ombudsman.gov.ie

Email

Annual Report of the Ombudsman 2003

Chapter 4 - Other Management Activity

Other Management Activity

As a result of the implementation of the civil service-wide Management Information Framework (MIF), the Office has in place an on-line process for dealing with travel and subsistence and the procurement of supplies. The on-line processing of these transactions has reduced the number of paper transactions involved and duplication of records has also been eliminated with consequent efficiency gains. The MIF system has also provided a platform for the automatic generation of the Appropriation Account which will yield savings in staff time in future years.

In line with the recommendations of the Mullarkey Report on the Accountability of Accounting Officers my Office has established an Audit Committee under an outside Chair. The Committee will oversee financial controls and procedures within the Office and, among other things, this initiative will considerably strengthen the Office's internal audit function which has been operating actively since 1995.

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