Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: (01) 639 5674 Email: ombudsman@ombudsman.gov.ie

Email

Annual Report of the Ombudsman 2003

Chapter 5 - 16. Health Boards - Breakdown by Main Categories of Complaint Received in 2003

16. Health Boards - Breakdown by Main Categories of Complaint Received in 2003

Supplementary Welfare Allowance 94
Exceptional Needs Payment 42
Rent and Mortgage Allowances 26
Back to School - Clothing/footwear Allowance 11
Miscellaneous 15
Health Services (General) 55
Medical Card 53
Drugs, Medicines and Appliances 2
Hospital Services 57
Nursing Homes/Long Stay 48
Miscellaneous 9
Delay / Failure to Reply 30
Cash Payments (other than SWA) 17
Dental Service 9
Childcare / Social Work Services 9
Hospital Charges 7
Services for the Elderly - Housing Aid 5
Miscellaneous 80
Total 363

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