Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: (01) 639 5674 Email: ombudsman@ombudsman.gov.ie

Email

Annual Report of the Ombudsman 2003

Chapter 5 - 19. Civil Service - Complaints Completed in 2003

19. Civil Service - Complaints Completed in 2003

Resolved Partially Resolved Assistance Provided Discontinued Withdrawn Not Upheld Total Completed
Social and Family Affairs 16 1 65 130 3 136 351
Agriculture and Food 14 1 14 41 3 155 228
Education and Science 18 4 11 22 1 35 91
Revenue 27 1 39 18 0 39 124
Environment, Heritage and Local Government 1 0 2 11 0 16 30
Health and Children 15 0 9 2 0 7 33
Land Registry 5 1 3 2 0 0 11
Communications, Marine and Natural Resources 1 1 4 3 0 8 17
Justice, Equality and Law Reform 7 0 16 10 0 6 39
Enterprise, Trade and Employment 1 0 1 0 0 0 2
Office of Public Works 0 0 0 0 0 4 4
Others 17 4 25 17 0 34 97
Total 122 13 189 256 7 440 1027

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