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Contact Information
The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.
18 Lr. Leeson Street, Dublin 2.
Tel: +353-1-639 5600
Lo-call: 1890 223030
Fax: (01) 639 5674 Email: ombudsman@ombudsman.gov.ie
Complaints against the Public Health Service
A Report by the Ombudsman to the Health Service Executive
Chapter 2 - The Rights of Patients
Chapter 4 - The importance of Good Record Keeping
Chapter 6 - Complaints and Complaint Handling
Chapter 7 - The need for delegation and clear lines of authority
