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Contact Information
The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.
18 Lr. Leeson Street, Dublin 2.
Tel: +353-1-639 5600
Lo-call: 1890 223030
Fax: (01) 639 5674 Email: ombudsman@ombudsman.gov.ie
Investigation Report on the non-payment of arrears of contributory pensions.
REPORT OF THE INVESTIGATION BY THE OMBUDSMAN UNDER SECTION 4(2) OF THE OMBUDSMAN ACT,1980 OF COMPLAINTS FROM Mr. John Smith, Mrs. Ann Brown, Ms.. Helen Murphy AGAINST THE DEPARTMENT OF SOCIAL WELFARE AND OF GENERAL ISSUES ARISING THEREFROM
Appendix 1 - Letter from Secretary, Department of Social Welfare, Responding to Draft Report
Appendix 2 - The Administrative Nature of Statutory InstrumentsOmbudsman's Powers and Jurisdiction
Extra-Statutory Payment of Arrears
Position of the Department of Social Welfare
Analysis - Issues Specific to Three Cases
Analysis - General Restriction on Payment of Pension Arrears in Late Claim Cases
