Office of the Ombudsman, Ireland
Contact Information

The Office of the Ombudsman is open between 9.15 and 5.30 Monday to Thursday and 9.15 to 5.15 on Friday.

18 Lr. Leeson Street, Dublin 2.

Tel: +353-1-639 5600

Lo-call: 1890 223030

Fax: (01) 639 5674 Email: ombudsman@ombudsman.gov.ie

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Local Authority Housing Loans

An investigation by the Ombudsman into the level of unrefunded overpayments on borrowers' loan accounts

A Report to the Dáil and Seanad in accordance with Section 6(7) of the Ombudsman Act, 1980.

CHAPTER 1 INTRODUCTION

CHAPTER 2 THE COMPLAINT

CHAPTER 3 THE INVESTIGATION

CHAPTER 4 COMMENTS AND FINDINGS

CHAPTER 5 RECOMMENDATIONS

APPENDICES

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