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Speeches

"Dying in Ireland" (14.11.2007)

When Things Go Wrong - The Public Health Service and the Ombudsman: Accountability in Action (12.06.2007)

Forging the Link, 28/04/2007 (28.04.2007)

Human Rights and the Ombudsman, 27 April 2007 (27.04.2007)

"How the Office of the Ombudsman Can Enable Inclusion of People with an Intellectual Disability in Society" (21.04.2007)

"Setting up an Ombudsman Institution or National Human Rights Institution" (12.04.2007)

"Power to the People ? Assessing Democracy in Ireland" (04.04.2007)

"Essential Nursing Care - Heart of the Matter" (29.11.2006)

Advocacy and Complaints (09.11.2006)

Putting People First (05.10.2006)

The Role of the Office of the Ombudsman (02.10.2006)

Address given at the launch of a Policy Paper on Family Reunification (28.06.2006)

Speech at the Launch of the Diploma in Management of Modern Public Service Delivery (20.06.2006)

"Serving the Public: has the Modernisation Agenda delivered?" (25.05.2006)

"From the Ground Up" (20.05.2006)

"How Far Towards Equality" (29.11.2005)

"Righting Wrongs and Protecting the Public's Right to Know" (06.10.2005)

"Media Angle" (02.04.2005)

"Public Trust in the Civil Service - Room for Improvement" (3 March 2005) (03.03.2005)

"Compliance with the Ombudsman's Recommendations" (11 December 2004) (11.12.2004)

Speeches delivered at the 20th Anniversary Conference (15.10.2004)

"Managing an Organisation responding to Current Challenges - Lessons for Local Authorities" (28.09.2004)

Address at MORI Ireland Survey Launch (23.09.2004)

"Protecting Rights and Freedoms" (09.09.2004)

"Complaining is a Right - Not a Symptom. " (21.05.2004)

"Above All Do No Harm" (22.04.2004)

"We're Listening to You" (16.04.2004)

"The Challenges - who is excluded" (17.10.2003)

Address to the Consumer Consultation Conference, (14 October 2003) (14.10.2003)

Citizens' Rights and the Ombudsman (11 July 2003) (11.07.2003)

Accountability, Corruption and Good Government (28 April 2003) (28.04.2003)

Redress for Taxpayers - Presentation to Oireachtas Committee (12 February 2003) (12.02.2003)

Helping Achieve a Public Service which is Open, Fair and Accountable (11 December 2002) (11.12.2002)

Good Governance - A Personal Perspective (27.09.2002)

"When Things Go Wrong" (28 August 2002) (28.08.2002)

Handling Complaints in the Health Services (05.03.2002)

"Conflict and Accountability: the Citizen and the Ombudsman" (30.11.2001)

"Disability and the Ombudsman" (10 November 2001) (10.11.2001)